Dropbox Sign
Dropbox Sign Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dropbox Sign has a 1.2 star rating from 15 reviews and consumers are mostly dissatisfied. Reviews report frequent access loss, billing disputes, and poor support response, with high price level and many requesting a refund.
Positive Feedback
Users note the service can be easy to locate and share files when it works and some experienced intermittent functionality that met needs.
Negative Feedback / Risk Areas
- Widespread billing and subscription disputes with requests for refunds and unauthorized charges.
- Poor customer service and inability to reach a live agent for account recovery.
- Account access loss and disappearance of files reported by multiple users.
Key Takeaways for Future Customers
- Read Dropbox Sign reviews before subscribing and monitor billing closely.
- Keep backups of important files outside the service in case of data loss.
- Expect challenges with cancellations, refunds, and contacting support for membership or billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dropbox Sign has a 1.2 star rating from 15 reviews and consumers are mostly dissatisfied. Reviews report frequent access loss, billing disputes, and poor support response, with high price level and many requesting a refund.
Positive Feedback
Users note the service can be easy to locate and share files when it works and some experienced intermittent functionality that met needs.
Negative Feedback / Risk Areas
- Widespread billing and subscription disputes with requests for refunds and unauthorized charges.
- Poor customer service and inability to reach a live agent for account recovery.
- Account access loss and disappearance of files reported by multiple users.
Key Takeaways for Future Customers
- Read Dropbox Sign reviews before subscribing and monitor billing closely.
- Keep backups of important files outside the service in case of data loss.
- Expect challenges with cancellations, refunds, and contacting support for membership or billing issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need copy of invoice
WHY CAN'T I TALK TO A PERSON.??? I went through the chat form and then they wanted me to pay a $1.00 to submit a request for a copy of an Invoice that already has been paid.
This is terrible customer service.
User's recommendation: Don't use this service if you think you might have any technical or billing issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to get help with an account and retrieval of 100s of pics
I purchased a new phone recently had to set up new email now I can't see anything of my old account none of my files nothing plus I have the Dropbox Professional taken out each month I have been very satisfied with you and product I believe I in all of this confusion I have signed up for a duplicate subscription I have 100s of pics I can't get to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel
I've been trying to get ahold of someone on dropbox.com to cancel whatever it is. I don't know what Dropbox is I want it canceled
Can't get in account
Can't log in to account no longer have accuse to number or email and trying to get back to all of my kid pictures
User's recommendation: Remember password and watch people around you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo learn why all files disappeared without my asking for it.
Dropbox seems to have not desired to talk with someone with a question such as, 'How did all of my very important photos disappear?' I have used Dropbox for years. I have no idea how this happened.
An hour and a half chat last night accomplished nothing.
Another hour today...same result. The loss of the photos is a major, major problem.
- Ease of locating and sharing
- Disappearance of all files by some entity other than me
Preferred solution: Information as to how I might recover the missing photos
User's recommendation: ALWAYS develop an additional place for backup of DROPBOX files.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m still waiting
I was told that someone would call me back and I am still waiting. The automated message told me that I would hear back soon.
Jacksonville, Florida
346243****
Dropbox doesn't deserve no stars they're charging me $127 for Dropbox I never used I tried canceling after the charge because I never authorized that charge
Can't get into my dropbox account but I have. The email and password
I need in my account I have the password. I have the correct email address even tho I can't get into it any longer . You guts have taken away all my family pics I'm upset
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReport fraud
A monthly fee for Dropbox is being charged to my checking account, and I never signed up for a Dropbox account.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
I keep getting we are unable to charge emails and I need to find out why. Maybe the card was replaced
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my account now
It never worked from the day I got it. You billed me for something that was supposed to be free, and without my authorization on my credit card. Please reverse the charges to my credit card!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUrgent Access Issue: 124k+ Documents
Dear Dropbox Legal Team,
I hope this message finds you well.
I am writing to address a critical issue regarding our access to over 124,000 documents stored on Dropbox. We were assured by the Dropbox support team that my admin team would maintain access to these documents beyond the end of our contract period. However, we have lost access and are currently unable to retrieve these important files.
We have been attempting to contact the support team since October 1st to resolve this issue, but unfortunately, we have not received any response or assistance.
Could you please look into this matter and help us regain access to our documents? Your prompt attention to this issue would be greatly appreciated, as these documents are vital to our operations.
Thank you for your assistance. I look forward to your swift response.
Best regards,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy my account is inactive
I try log in , I cant , I need help to know exactly happen to my account, thank you please be advise.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhising Message
Hi. My Dropbox account does not allow to share files nor copy link.
I get a the following message. "Weve interrupted your sharing activity because your files might contain phishing content"
Please advise.
Thanks
Jorge Cedeno
User's recommendation: A phone number works better
Billing
NI have been being billed for a whole year with this subscription. Ive tried reaching a live agent at the drop box support team I havent gotten a hold to anyone .
This issue has been recurring and its draining I should not have to go through all this to cancel something that Im not using . Its truly impossible to reach a live agent and that is unacceptable.
User's recommendation: Never Used this TOOL
Hyderabad, Telangana
To hard to apply
Hard to apply for a Job so many details to fill and it gets really frustrated and exhausted and also
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